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Together is the best place to be!

Call us at 518438-2655 to book your room, ask questions, learn about our programs and more! 

Check In

Upon arrival, all adults that are staying in a room will be asked to present a valid photo ID and complete registration paperwork at the front desk. 

Once registration is complete, first-time guests will receive a tour of the House and shown to their private bedroom. 

There is no fee to stay at the Ronald McDonald House. 

During Your Stay

There is much we could cover here about your stay, but it’s probably better that we give you all that info during your check in. However, it might help to know that:

  • We offer continental breakfast & comforting, hot, fresh dinner daily.
  • We have accessible bedrooms, living rooms, play rooms and laundry facilities.
  • We do not provide daily-room in-room housekeeping services. Guest’s are required to maintain their bedroom cleanliness.

Check Out

Visit the front desk to review check out procedure:

  • Rooms must be tidy before check out, trash removed, food removed from private cabinet space in kitchen, and personal belongings removed from bedroom.
  • Room keys are turned in at the front desk as the last step of checking out.

Frequently Asked Questions

Who is eligible to stay?

How does a family request a room?

How long can a family stay?

What are the hours of the Ronald McDonald House?

How big is the Ronald McDonald House?

How is RMHC-CR Funded?

How can I Support RMHC-CR?

Living room with leather couch and large wooden bookcase

The Albany Ronald McDonald House is a community living environment. We appreciate your cooperation in helping us maintain a harmonious, home-like atmosphere that is safe, secure, clean and conducive to rest and rejuvenation.

To that end, we respectfully ask you to observe the following rules and guidelines:

  • Check In: Please be prepared to provide RMH staff with an ID and time to fill out required paperwork.
  • Quiet Hours: 9PM-7AM daily.
  • Child Supervision: Children require parental/guardian supervision at all times at RMHC.
  • Prohibited items include: tobacco, alcohol, drugs, and weapons.
  • For the safety of all guests and visitors: Individuals who have been convicted of any crime against a minor will not be permitted to stay at the House. 
  • General Housekeeping: Housekeepers clean guest rooms and bathrooms weekly, and between stays. Please make every effort to keep your rooms tidy, make use of our free laundry facilities when needed, and place all dishes, utensils, and glassware in the dishwasher each time you use the kitchen.
  • Accessibility: Ronald McDonald House is an accessible facility. We have an elevator, as well as many accessible bedrooms and common areas.
  • Checking Out:
    • Strip all beds, and bring all linens and towels to the laundry room
    • Pack up all food items stored in refrigerators and your personal pantry.
    • Share your good news and turn in your room key.