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What We Do

Providing comfort, hope, strength and love

Every day, there are children facing serious health challenges in our community. Their families carry the weight — emotionally and financially — so we work to ease their burdens. Drawing on the compassion of our Capital Region community, we deliver and support programs that directly improve the health and well-being of children and families. All of our services, from meals and overnight accommodations to one-of-a-kind retreat experiences, are provided completely free of charge. We help families stay together, close to the care they need, so they can focus solely on what matters most.

Ronald McDonald House

Ronald McDonald House in Albany, NY

Established 1982

Our 25-bedroom Ronald McDonald House in Albany, NY provides a home away from home for families whose children are receiving critical care at nearby hospitals. More than 400 families utilize the services of the Albany Ronald McDonald House each year.

Ronald McDonald Family Room

Ronald McDonald Family Room in Albany, NY

Established 2000

Located inside the Bernard & Millie Duker Children’s Hospital at Albany Med, the Ronald McDonald Family Room extends the comfort of the Ronald McDonald House directly to the hospital setting. The Family Room welcomes more than 1,400 families per year.

Ronald McDonald Family Retreat

Ronald McDonald Family Retreat at Krantz Cottage

Established 2021 at Krantz Cottage in Lake George

The first of its kind among RMHC programs, the Ronald McDonald Family Retreat at Krantz Cottage is a special escape for children and families experiencing serious illness, located in the beautiful Village of Lake George, NY.

RMHC Comfort Cart

Man and woman pose with house-shaped cart offering coffee and snacks

Established 2020

Stocked with coffee, snacks, books, and personal care items, the RMHC Comfort Cart travels through every pediatric unit in the Bernard & Millie Duker Children’s Hospital at Albany Med to deliver support and smiles. The cart serves more than 1,000 children per year.

Helping Our Preemies Excel

Established 2021

The Helping Our Preemies Excel (HOPE) program provides every family caring for an infant in the NICU at Albany Med with a tote bag full of useful items intended to provide comfort throughout their child’s stay in the hospital. HOPE bags are provided to around 50 families every month.