Together is the best place to be!

We serve families of patients ages 21 years or younger who are receiving treatment at Albany Medical Center. The severity of a patient’s illness and the distance between your home and the hospital are also considered in allocating rooms. The patient is also eligible to stay with the family if he/she is being treated on an outpatient basis. Preference is given to families who live at least 30 miles away from Albany. 

RMHC-CR is committed to providing an inclusive and safe environment for everyone. Therefore, all people on our properties (guest families, visitors, volunteers, staff, vendors, and donors) are expected to act with respect and kindness to all other people at RMHC-CR at all times. All guests and visitors must also agree to the following statement outlined in the RMHC-CR Condition of Stay Guidelines (LINK). 

ADDITIONAL CRITERIA FOR STAY: 

Ronald McDonald House Charities of the Capital Region (RMHCCR) reserves the right to refuse admittance to any potential guest for any reason including, but not limited to, anyone charged or convicted of a crime that RMHC decides, in its sole discretion, actually threatens or may threaten the health, safety, welfare, well-being, and ability of other individuals to peacefully enjoy the Ronald McDonald House.   

 Before being permitted to stay at the House, all potential guests – 18 years old or older – must pass a sex offender check.  For example, and without limitation, any potential guest with a conviction for a violent crime, sex offense, domestic violence and child abuse will not be allowed to stay at the House.  

RMHCCR may also exclude individuals who have been exposed to an infectious disease within the last 21 days or an individual involved in an open Department of Child Safety (DCS) case.  

RMHCCR reserves the right to refuse admittance to or exclude from the House anyone who engages in any inappropriate, irresponsible, or criminal behavior (to be determined by RMHC in its sole discretion). 

RMHCCR has sole discretion in these matters in order to preserve the health, safety, welfare, well-being, and the ability of other individuals to peacefully enjoy the House.  

Families are frequently referred to the Ronald McDonald House by hospital nurses or social workers. Your child’s hospital care team can help you determine if staying at the Ronald McDonald House is a good fit for your family, and if so, they can make a referral on your behalf. 

Request your room: call us (518) 438-2655 within 24 hours of your needed stay. 

We do not charge guests to stay at RMHC-CR. 

Stays can be as short as one night or as long as several months or more, depending on the child’s illness and treatment. Families check out of RMHC-CR the same day their child patient is discharge from Albany Med.

The House is accessible to families 24 hours a day, 365 days a year. The office is staffed 24 hours a day. The house has quiet hours of 9PM-7AM daily.

The Ronald McDonald House can accommodate 25 families each night in private rooms. Each family has a private bedroom, which includes a bathroom. The house also includes a large kitchen, pantry, several family rooms and playrooms, two laundry rooms, an arcade, a movie theater, a remote work room/arts & crafts room, a backyard, and free off street parking lot.

Ronald McDonald House Charities of the Capital Region is solely operated with funds raised through donations made by individuals, organizations, and corporations in the communities we serve.

By donating (hyper-link the word donating). We could not operate without generous donations from our community. It costs us $80 (?) per night to provide a room for a family. Your donations help bridge that gap. 

By volunteering (hyper-link the word volunteering). Our volunteers are the heart and soul of the House – and the reason we accomplish so much with our staff. Come join us!